Privacy Information Policy

Protecting your privacy – our Privacy Policy

Who are we?

As an association we represent the interests of our members through the provision of a range of cost effective service and support. The Metal Roofing Industry Association of Queensland (MRIAQ) was formed to improve the metal roofing industry and advance the interests of its members.

Today, the MRIAQ is one of Australia’s most successful and credible metal roofing industry bodies, a non-profit organisation representing all segments of the industry. Membership of the MRIAQ is not just limited to direct industry participants but also supporters of the metal roofing industry.

The MRIAQ serves a diverse membership, working on behalf of a great range of organisations and individuals who work with and within the metal roofing industry. The association’s membership includes material suppliers, manufacturers, contractors, group training organisations, professional consultants as well as roof fixing companies across Queensland.

The association is driven strongly by its members, with an elected President and Management Committee. Activities of the association include:

  • Lobbying government to achieve positive outcomes for the industry
  • Keeping members up to date on critical industry issues
  • Providing opportunities for business and social networking
  • Promoting safe and efficient roof installation through the adoption of safe working practices, and
  • Collaborating with other industry bodies to deliver optimum results for members.

With members representing contractors, manufacturers and suppliers, the MRIAQ is an ideal forum to raise current industry issues.

By overcoming legislative, compliance and safety issues and by improving the technical and professional skills of our industry, we will be laying the foundation for growth in both market size and profitability.

Our privacy commitment to you

The MRIAQ is committed to protecting the privacy and confidentiality of the information we collect from members, visitors to our website, people who contact us and from our suppliers and partners in accordance with Commonwealth, State and Territory privacy law. Under these privacy laws, we are required to comply with a set of privacy principles.The core principles are in the Privacy Act 1998. More information about these principles and Australian privacy law can be found on the Australian Information Commissioner’s website

What personal information to we collect, store and use and how do we collect this?

The MRIAQ collects personal information from members enquiring about or applying for membership, members of the public, journalists, government agencies and other organisations seeking information or comment, visitors to our website, and persons purchasing services from us and from our suppliers.

Much of this information is collected directly from the person concerned, including the member application and renewals process, through emails, telephone calls, and the MRIAQ website. We also collect this information from publicly available websites, directories and databases and other social media and survey tools.

In relation to applications for new membership and existing members, the information collected will include (where applicable) your business or home address and telephone fax/number, email address and any other information required as per the application form.

We will need your name and full contact details for information regarding membership and membership services. For members of the public who contact MRIAQ for general information, we will provide only information in accordance with current privacy regulations.

Why do we collect this information and what do we use it for?

The MRIAQ stores and uses information to provide services to our members, to provide information and services to the media, government and community and to enable us to advocate on behalf of our members.

We only provide others with information that would identify you if it is necessary to provide you with the service or information that you requested, you have agreed to us providing it to them or it is already publicly available information.

What about use of personal information for direct marketing?

Australian privacy law limits the use of personal information for direct marketing of goods and services. We use your personal information to keep you informed about pertinent updates, member services, products, publications and events.

When a person applies for membership of the MRIAQ they are provided with an opportunity to decline or to indicate what types of goods or services they are interested in receiving further information.

Where we send you direct marketing material, we provide you with a means to advise us that you no longer wish to receive some or all of this material.

If at any time you have a concern about direct marketing material you have received from us, or you wish to change our preferences in relation to receipt of future material, please contact us by emailing the MRIAQ Executive Officer on

How can MRIAQ members update or amend their information?

Member can easily update the information about them by logging in online to the MRIAQ website alternatively, please contact the MRIAQ Executive Officer by email or phone (07) 3872 2241 to update your details.

How do we store and protect the information we hold about you?

We store your information at our premises, in electronic systems under our control and with contracted data storage providers. We take appropriate steps to protect the security of the information we hold about you, including protections against unauthorised access, virus or other electronic intrusions, fire, theft or loss. We require our contracted providers to do the same. Our staff are bound by strict requirements regarding the protection of the privacy of the information we collect and hold about you.

You have a right to see what information we hold about you

Under Australian privacy law, you have rights of access to personal information we hold about you. These rights also include correction of any errors in this information. Should you wish to access this information please contact the MRIAQ Executive Officer by email unless the access you request will require special steps or significant resources, there will be no charge for providing you with this access.

Do you send my information overseas?

In addition to the use from time to time of data storage and cloud providers, we may provide data to overseas bodies. For example, MRIAQ may exchange generic member information with other associations.

For how long do you keep my personal information?

We generally keep your personal information active for as long as is reasonably required to enable us to meet your needs.

We keep membership records and other personal information on file to enable us to undertake statistical and historical analysis and reporting. As part of our data security, we regularly back up and archive our electronic databases.

We also keep membership records and other personal information on file and may contact former members from time to time to offer them the opportunity to renew their membership of MRIAQ. If you do not wish to receive this information, please contact the MRIAQ Executive Officer on

What if I want more information on how we protect your privacy or I have a complaint?

Please do not hesitate to contact us if you have a concern or issue in relation to how we collect, store, use or disclose your personal information. MRIAQ will address your complaint within 48 hours.

Please contact the MRIAQ Executive Officer by email or alternatively, refer to our website

Phone: (07) 3872 2241
Fax: (07) 3856 4727
Mail: PO Box 123, Red Hill  Qld  4059